Are you looking to return or report a recently ordered item?
If the item you ordered is missing, incorrect, faulty, or just simply the wrong size, fill in the form below, and then email it back to our support team at: info@samlyon.co.uk
Once we've received the details of your return, we will then deal with the request accordingly. Please do not send the items back to us before hearing from us, as we may request photographic evidence of damaged items before offering a replacement. We do not want you to pay any extra postage costs that could be avoided!
How to request a return/refund/replacement:
1) Download the 'Returns Form' below
2) Complete the form with as much information as possible
3) Email the form back to us at: info@samlyon.co.uk
4) Wait to hear back from us!
Once we've received the details of your return, we will then deal with the request accordingly. Please do not send the items back to us before hearing from us, as we may request photographic evidence of damaged items before offering a replacement. We do not want you to pay any extra postage costs that could be avoided!
How to request a return/refund/replacement:
1) Download the 'Returns Form' below
2) Complete the form with as much information as possible
3) Email the form back to us at: info@samlyon.co.uk
4) Wait to hear back from us!
| Returns Form |